Nothing to pay to use it. One fee line on payments.
Clubs and organisers pay nothing to use Whole Team. When a family pays a sub or an entry fee through the app, one fee line covers the card cost and our charge, and the club chooses whether the family pays it or the club does.
- Families, availability, team sheets
- Chat and one digest a day
- Subs and payments, one fee line
- The treasurer's export, for the club's accounts
- Tournaments and live scores
- The tea hut till: cash, card by QR or a family's tab
- Fundraising campaigns and tours
- Club page with your sponsors
- Comes with collecting subs through Whole Team: once 20 payments have gone through in 12 months, it's on
Taking payments is never a paid tier.
The fee line, worked through
A £30 sub costs the parent £30.96, or the club receives £29.05. The club chooses.
| Parent pays the fee | Club absorbs the fee | |
|---|---|---|
| The sub | £30.00 | £30.00 |
| Card cost (Stripe, 1.5% + 20p on a UK card) | £0.66 | £0.65 |
| Our charge (1%) | £0.30 | £0.30 |
| The parent pays | £30.96 | £30.00 |
| The club receives | £30.00 | £29.05 |
When the parent pays, the card cost is worked out on what they pay, so the club still receives the full £30.
- Our charge is 1% of the payment, capped at £5, and nothing at all on payments under £3.
- The card cost is Stripe's, passed on at cost and shown with our charge as one line. Premium, European and international cards cost Stripe more, and that difference comes out of what the club receives.
- If a club refunds a payment, our charge isn't returned, unless Whole Team took the payment in error. Stripe's fixed 20p is never returned.
- Marking a payment as paid by bank transfer costs nothing, and there's no limit.
- Money goes straight to the club's own bank account through Stripe. We never hold it.
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What a £100 card payment costs a club
| Monthly charge | Fees on £100 by card | Total on £100 | |
|---|---|---|---|
| Whole Team | £0 | our 1% £1.00 + Stripe £1.70 | £2.70 |
| Spond | £0 (a club website is £19 + VAT a month) | 2.5% + 20p | £2.70 |
| Pitchero Standard | £38 | from 2.42% + 17p | from £2.59 |
| Pitchero Pro | £99 | from 1.67% + 15p | from £1.82 |
| ClubPal | £0 | 3.5% + 20p | £3.70 |
| ClubZap | Price on request | from 3.75% + 10c | — |
ClubZap: Quoted in euro cents, so there is no like-for-like figure for a payment in pounds.
Every row is the same question: £100 is paid by card, and this is what it costs the club. Whole Team can also be set the other way, with the family paying the fee line — then the club receives the whole £100 and the family pays £102.74.
Figures from each company's own page on 10 October 2026. Where a company publishes its rate as a minimum, the word "from" is theirs. If we've got one wrong, tell us at hello@wholeteam.co.uk and we'll fix it.
Questions about money
- Why is there nothing to pay?
- Because clubs are run by volunteers on tight budgets. We're paid a small charge on payments made through the app, shown to whoever pays it, and nothing else. We never sell advertising or data.
- How do we get Club Plus?
- By collecting subs through Whole Team: once 20 payments have gone through in 12 months, Club Plus is on. There's nothing to buy and nothing to apply for.
- Can the club pay the fee instead of parents?
- Yes. One switch in club settings: families pay the fee line, or the club absorbs it. The treasurer's report shows what was collected and what the club received.
- Is there a charge for leaving?
- No. Everything the club owns exports in one click, at any time.